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Problem Accessing Your Purchase?
Or Need Some Help?
IMPORTANT: Please read before submitting your support request.
We strive to provide a high level of customer support.
All support requests are answered in the order in which they were received. So if you sent us a support request recently, we may have not gotten to it yet but we will.
An invalid email address is a common issue we encounter when trying to correspond with our customers. Please make sure when you submit a ticket you are using a valid email address and double check before submitting your ticket for any misspellings of your email address.
For the fastest resolution of any technical issues — such as your login credentials not working, navigating through M4’s online Product Dashboard, or emails from us not landing in your inbox — please be as clear and explanatory as possible when you’re typing out the support ticket.
This prevents some back-and-forth and allows us to better serve you in a timely manner.
How To Retrieve Your Login Credentials And Access Your Member's Area
Thank you for your purchase.
Reach out if you have any questions, and welcome to the M4 Research community.